Home>Support center

What is SupportCenter?

SupportCenter is a mobile App providing the latest support information for your Brother product. The easy to use app gives you access to setup information, product manuals, Frequently Asked Questions and troubleshooting tips. If you need to contact brother for support, there is a direct link from within the app to our comprehensive customer service team.

What are the key features of Support Center?

Product Setup

Watch product setup videos or view the quick setup guide.


Direct access to the product manual for your specific product.

FAQ's & Troubleshooting

If you need some assistance, you can view Frequently Asked Questions and Troubleshooting tips.


If you need more ink or toner for your product or want to recycle your old cartridges you can get further information here


If you need to contact us for support there is a direct link here.

Device Status/Information

You can view your product network status, serial
number, and remaining amount of ink or toner in your product.

QR Code Reader

You can scan QR and Data Matrix codes assigned
to Brother products or manuals to obtain more information.

How to install SupportCenter

1. Visit the app stores of your selected operating system:

2. Tap “Brother SupportCenter” and install the App.

Supported Operating Systems and Devices

  • Android : Version 4.0 or above
  • iOS : Version 7.0 or above
  • Devices: Smartphones

Supported Products

  • Inkjet Fax / All in one/Multi function
  • Mono laser printer / All in one/Multi function
  • Color laser printer / All in one/Multi function
  • Label printer
  • Mobile printer
  • Stamp creator

Some features are available for limited products.
If any features are not available for selected products,
icons are displayed in grey.

Application Screenshots