FAQs & Troubleshooting
Find the answers to our most frequently asked questions and troubleshooting
Pro-grade labelling, straight from your phone
- Print durable, industry-compliant labels up to 36mm wide
- USB-C and Bluetooth connectivity
- Lithium-Ion rechargeable battery (Included)
- Built-in automatic cutter with half-cut feature
- Free label design App and Software
- Seamless and fast pairing with smartphone or PC
Information
Overview
Advanced Cutter
Built-in automatic cutter with a half-cut feature lets you print multiple labels in one continuous strip—ideal for large installations where many cables and components need sequential labeling.
Effortless Transport
The compact, lightweight design ensures easy portability on-site.
Easy to Use
The PT-E920BT supports Brother’s free Pro Label Tool app for iOS and Android. Using built-in templates for caution signs, cable IDs, and more, you can easily create industry-compliant labels on your smartphone or tablet, with quick pairing and simple on-demand printing.
Industry-compliant labels
Safety and identification are critical for any electrical or datacom installation that want to stay compliant.
This includes danger & warning signs, switch gear, electrical wires, consumer units, patch panels, racks & cabinets, CAT5E / CAT6A network cabling and more.
Pro Label Tool app
Design and create labels made for industrial work, right from the palm of your hand using the conveniently built-in Bluetooth connectivity.
Easily access industry-standard templates or create, customise and serialise, all with one easy-to-use mobile app. In the field, on-the-go, and anywhere the job takes you.
P-touch Editor 6.0
Supplied as standard, you can create your own custom labels with logos and barcodes using our powerful, easy-to-use label design software.
With newly upgraded features, increased functionality and an overall user interface refresh, P-touch Editor 6.0 provides a truly connected solution.
Specifications
Basic Specs
Keyboard
No Keyboard
Display Type
Smartphone Only
Media Type
TZe, FLe tape
Available Tape Widths
3.5, 6, 9, 12, 18, 24, 36mm
Product Dimensions (Width X Depth X Height)
138 mm × 94 mm × 138 mm
Weight
1.17 kg
Print Speed
20 mm/sec
Warranty
1 Year Carry in Warranty
What's in The Box
PT-E920BT labelling machine, 36mm TZe black on yellow strong adhesive tape, USB Type C cable, Li-Ion rechargeable battery (PA-BT-003)
Resolution
360 dpi
Number of Characters
Smartphone Select
Number of Symbols
Smartphone Select
Connectivity
Connectivity
USB 2.0 Full Speed Type C, Bluetooth® Dual-Mode (Classic + LE)
Media
Maximum Tape Width
Up to 36 mm
Printing Width
Up to 32.0 mm
Functions
Cutter
Auto
Copy Printing
Yes
Mirror Printing
Yes
Preview
Smartphone Select
Memory
File Storage
No
Memory Buffer Size
No
Power
Power Source
Li-Ion battery (PA-BT-003 included)
Auto Power-Off
Yes
Supported Operating Systems
Supported OS
Windows 10, 11, Mac OS 17, 18, 26, Android 12, 13,14,15,16, iOS 17, 18
Software and Apps
Software And Apps
P-touch Editor 6
Mobile Apps
Pro Label Tool
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Supplies
Accessories
Support
Downloads & Drivers
Download and install the latest drivers and software for your Brother products.
