The Customer
Ingrave-IT is a Dubai-based personalization company operating from Virgin Megastore at Mall of the Emirates. Established in 2009, the company specializes in transforming everyday products into unique, customized items through laser engraving, embroidery, UV printing, sublimation, and other personalization services.
With a strong focus on innovation and customer experience, Ingrave-IT helps individuals and businesses add personal value to products quickly and professionally. Today, the company continues to expand its customization capabilities, serving a growing market that demands high-quality, personalized solutions.
The Challenge
As demand for personalization services increased, Ingrave-IT needed greater control over production processes, faster turnaround times, and more flexibility to handle a wider range of customization requests. Outsourcing embroidery services led to longer lead times, while traditional cutting equipment limited efficiency and material utilization.
The Solution
By integrating Brother's embroidery, sublimation, and cutting solutions into its operations, including the Brother PR-680W Embroidery Machine, Brother SP-1 Sublimation Printer, and Brother SDX-1200 ScanNCut Machine, Ingrave-IT was able to bring more production in-house, improve workflow efficiency, reduce material waste, and enhance quality control.
PR680W
SP-1
SDX1200